Concierge & Knowledge Base
Frequently Asked Questions
Everything you need to know regarding Rioché artisanal perfumes, our 22% concentrated perfume oil formula, Bluedart / Delhivery logistics, and our strict 24-hour unboxing video claim policy.
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22% Extrait Strength
6-8 weeks cold maceration
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Express Logistics
Bluedart & Delhivery Air
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Direct Concierge
Yes. Every Rioché creation is formulated to evolve uniquely on your skin chemistry regardless of gender. Fragrance interacts with body warmth - choose by feeling, notes, and mood rather than labels.
All Rioché perfumes are formulated at a concentrated 22% Eau de Parfum (EDP) strength, matured over an extended aging period for superior projection, longevity (10-12 hours), and intimate sillage.
We primarily ship via premier express logistics: Delhivery Express and Bluedart Logistics. All prepaid orders above ₹999 receive complimentary express delivery.
Per our official order policy, only prepaid orders are accepted. COD is strictly unavailable to ensure contactless delivery. In exceptional pre-approved circumstances where COD is granted, a non-refundable Cash Handling Fee (CHF) of ₹149 is applied.
Due to strict cosmetic hygiene regulations, perfume purchases are non-returnable. If a flacon arrives compromised, the customer must submit a photograph of a Negative Proof of Delivery (POD) endorsed by the courier plus an uncut 360-degree unboxing video to [email protected] within 24 hours for a prompt replacement.
Apply onto clean, moisturized skin at warm pulse points: inner wrists, behind earlobes, base of throat, and inner elbows. Avoid rubbing wrists together, as friction bruises the delicate top note molecules.
Still have an unanswered question?
Our atelier concierge team is available Monday through Saturday to assist you with order inquiries, note consultations, and tracking.