Payment Policies
Cash on Delivery (COD) Policy
Understanding Rioché payment guidelines, Cash Handling Fees (CHF), and contactless fulfillment.
Important Notice
Prepaid First Model
To ensure guaranteed contactless handling, tamper-proof temperature dispatch, and immediate logistics booking, Rioché operates strictly as a prepaid-first luxury house across India.
Official Order Policy Stipulations
1Only prepaid orders are accepted across all digital channels.
2Cash on Delivery (COD) orders are strictly not available to ensure contactless and expedited dispatch.
3Customers will be charged a cash handling fee (CHF) of ₹149 on COD orders only under special approved circumstances. This fee is strictly non-refundable.
4If a shipment is rejected or not accepted upon delivery due to customer circumstances, ₹149 will be deducted to offset carrier round-trip penalties.
5Re-shipment charges of ₹149 will be added before dispatch for returned parcels requested to be re-sent.
Have questions regarding an approved COD dispatch or special corporate bulk orders?
Contact Concierge →